Testimonials

Expect Talent

'I am writing to say how delighted I am with my new VOIP phone system which TSG recently installed within my recruitment business. We currently conduct on average 45 telephone based interviews per week, many of which are with candidates based nationally and internationally.

For the last 5 months our telephone bill has been increasing and was averaging approximately €600.00 per month. The installation of the VOIP system has made a significant difference to costs and we have already seen a 75% reduction in our phone costs and we are anticipating an average phone bill now of just €150.00. This means that we will see a return on our investment within just 2 months!!

In addition we are planning to open phone lines routed through Belfast, Dublin, London and other parts of Europe to increase our exposure and create international look and feel of a much larger organisation which will in turn result in increased revenue and new markets for Expect. This is all possible as a result of our new VOIP system and all these calls will come into our Cork branch.

The service as always has been top class, and I look forward to reaping the benefits of reduced costs for many years to come. Once again I would have no hesitation in recommending TSG for telecoms or IT solutions.'

-Samantha Rathling, MD, Expect Talent Recruitment

Allspace Ltd.

'Established in 1994, Allspace Limited has grown to become Ireland's largest supplier for the hire of portable buildings and the sale of modular and relocatable buildings to the construction, business, leisure and public sectors.

We recently decided to install the 'Goldmine' CRM system into all of our depots across Ireland. This project was seen as a top priority for everyone in Allspace, and the timing of its rollout was considered crucial - we needed every depot to begin capturing information on Goldmine as quickly as possible.

The Munster depot experienced problems immediately and were unable to install the  'Goldmine' programme onto our system. Despite all the best efforts of the IT Department of our parent company in the UK, no solution was to be found, and as a consequence, the roll-out of the 'Goldmine' programme was being held up.

I have worked with TSG in the past, and without hesitation I knew that they were the company we needed to solve our problem. The level of service we received from TSG was outstanding. This service included TSG taking delivery of the affected computer system on the Thursday before the Easter Break, and working on the issue, from home, across the Easter Holidays.

The root cause of the problem was extremely complex and which our own in-house IT Department was unable to identify. However, TSG isolated the problem, found a solution, and were able to get us up and running. I believe that had I not called in TSG, we would still not have the  'Goldmine' system in operation.

If you have an issue with your IT systems, or would like the peace of mind achieved by knowing that you have an IT solutions providerthat will go beyond the call of duty to solve your problems, then you need to speak to TSG.'

- Niall Hawthorne, Regional Manager, Allspace Ltd.

KJ O'Brien & Co.

'We have been a customer of TSG now for a good number of years. TSG have provided various services to our business over the years including, IT network management & support, offsite backup services, website hosting and IT hardware supply & support. All of these services have been provided with the professionalism and expertise that we have come to expect from your company. One service that you provided stands out from the rest and this testimonial is in recognition of that.

In October 2007 we contracted TSG to upgrade our network, our server and some of our PC's. The decision to do it in October was a very difficult decision to take as that is our busiest time for filing tax returns and had anything gone wrong it would have been a total disaster for our business. The planning and timing that you and your staff, in particular Rory and Mike, put into the project ensured a smooth installation and from day 1 the whole system worked like a dream. The after sale service and support since then has been tremendous and we look forward to many more years doing business with TSG.'

- Richard O' Brien, K.J. O'Brien & Co.,  Registered Auditors & Accountants

Cronin Environmental

'We have been using the remote back up service provided by TSG Ltd. for the past two years. Recently, we had a situation where a member of staff inadvertently deleted the entire invoice register for 2008 from our system. Had we not been using the service provided by TSG, the consequences would have been disastrous.

However, because all our data is backed up remotely every night, the task of retrieving the data was a simple two step operation which we were able to organise from our office.

TSG saved Cronin Environmental considerable grief, time and money and I would have no hesitation in recommending Sean and his staff.'

- Dan Cronin, Cronin Environmental, Irish Environmental Monitoring and Health & Safety Consultancy

Eagle Star Insurance Company Ltd.

'TSG manage the majority of our Telecoms suport and training needs on a daily basis. They have an excellent understanding of our business issues and a real talent for applying this to our technical requirements. They are extremely proficient in turning technical jargon into plain English, thereby extracting the best from our telephony system through reports, user administration and training.

Their level of customer service is superb and all staff are highly approachable and helpful. We have already recommended TSG to business partners and will certainly recommend them to others in the future.'

- Trisha Gibbons, Customer Services Executive, Eagle Star Insurance Company Ltd.